For more information call Motor Trade Solutions on 0845 2303 808 Motor Trade Solutions Official website
Website design for motor trade dealers throught the UK Marketing services - Dealer Marketing strategy, web solutions and tools to help dealers sell more vehicles DMS, Dealer Management Systems tailored for your specifice needs Social Media
 

Tuesday, 15 March 2011

Customer Connection

News from Studio808 and MotorTradeSolutions.net
We are pleased to announce the launch of our new business - Customer Connection.
www.customerconnection.co.uk



What is Customer Connection?
Customer Connection (CC) is the logical next step in the development and growth of your business.

We found that companies were too obsessed with generating new business and gaining conquest sales, yet they had no measurement for how many customers they are losing or why people chose to buy elsewhere.

Our initial trials soon discovered that most companies are losing customers than they think and were shocked to see the reasons why?

At Customer Connection we are experts in Customer Relationship Management and Enquiry Management. We have a range of devices to help you grow your business by listening to your customers feedback. Below is just an example that we operate for the retail motor industry.

Customer Connection - Sales Enquiry Manager.
The challenge for motor dealers and groups today is that – for the most part – enquiry levels are not increasing and to significantly lift the numbers of people to your showroom door who are ready to buy cars would require massive investment in additional marketing spend.

CustomerConnection (CC) dispels the accepted rule that only 20% - 25% of enquirers will eventually ever buy from you. At CC we know and can prove that this figure can be higher.

The cost of using the CustomerConnection systems is drastically less than any additional marketing spend required to generate the same results and is a fraction of the cost of call-centre type operations. Best of all current users of our service quickly cover our costs in increased sales.

The shocking truth we have discovered in our development and testing across the UK is that price is a very small part as to why people do not buy from you or decide to go elsewhere. The best part is that the majority of the issues we see can be easily rectified and will stop your customers transferring their allegiances to your competitors.

So if selling more cars without seeing any more customers appeals?
Please call us today for an initial chat on 0845 123 5412 or click here to learn more on our website.

www.CustomerConnection.co.uk
Follow us on Twitter @CustConnection

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